Progress & reports
Harborflow · 240 prompts tracked · 5 engines
Progress & reports

What has changed since you started

Seven months of tracking, four completed recommendations and 30 points of visibility. This is the record of what shipped, what it moved, and what is still open.

Visibility delivered
+30 pts
From 31 at baseline to 61 today
Impact shipped
+25 pts
Attributed to completed recommendations
Still open
+90 pts
Modelled upside in the current plan
Citations earned
7 vs Oct
86
Answers citing harborflow.io

Visibility improvement

Blended score and per-engine detail since April 2026

  • Blended61
  • Perplexity67
  • Gemini58

Citation growth

Total citations sampled, and the share that is yours

  • All citations263
  • Citing you86

Competitor movement

Share of voice, you and the three closest rivals

  • Harborflow14.2%
  • Payline Ops31.5%
  • Nexora Pay23.8%
  • Settlewise17.1%

Monthly performance reports

Each report compares the period against the one before it.

October 2026

Published Nov 1, 2026

Visibility rose 3 points to 57 with no new content shipped — the gain came from the integrations hub maturing in the index. The pricing and trust gaps remain the two largest exclusion causes and both are now awaiting a decision rather than work.

AI visibility score
573
Brand mention rate
37%2
Citation rate
23%2
Share of voice
13.4%1.1
Read the full report →

September 2026

Published Oct 1, 2026

The strongest month since tracking began. The implementation methodology page took position 1 on all three primary engines, and our 21-day benchmark started being quoted verbatim rather than paraphrased.

AI visibility score
546
Brand mention rate
35%3
Citation rate
21%2
Share of voice
12.3%1.4
Read the full report →

August 2026

Published Sep 1, 2026

Marketplace listings for Sage Intacct and Dynamics were completed, replicating the NetSuite pattern. Visibility rose 4 points, concentrated on ERP-specific prompts.

AI visibility score
484
Brand mention rate
32%4
Citation rate
19%3
Share of voice
10.9%0.7
Read the full report →

Completed improvements

Everything shipped and verified since tracking began

ChangeTypeStatusPoints
Complete the Sage Intacct and Dynamics marketplace listings
Aug 21, 2026
RecommendationCompleted+4
Harborflow for NetSuite: field-level sync reference
Jun 18, 2026
ContentCompleted—
Add an integrations hub and cross-link ERP pages
May 27, 2026
RecommendationCompleted+7
Integration pages are orphaned from the main navigation
May 12, 2026
Audit fixCompleted—
Unblock AI crawlers in robots.txt
Apr 9, 2026
RecommendationCompleted+14
GPTBot and PerplexityBot blocked by robots.txt
Apr 4, 2026
Audit fixCompleted—

Still outstanding

What the next period has to work through

Recommendations awaiting approval4
Recommendations in progress2
Recommendations in backlog6
Content briefs not started5
Audit issues still open8

Activity timeline

Every change, detection and crawl, newest first.

  1. Nov 2, 2026Crawl

    412 pages crawled, 118 with open issues. Two new issues detected since 26 Oct.

  2. Nov 1, 2026Gain

    Driven by the integrations hub refresh. Position 1 held on both ERP prompts for four consecutive weeks.

  3. Oct 30, 2026Started

    Tom Brennan picked up r-02 after Legal confirmed attestation dates.

  4. Oct 28, 2026Detected

    16 open issues, 4 critical. Missing pricing and trust pages remain the two largest exclusion causes.

  5. Oct 21, 2026Loss

    Bing re-indexed the Dynamics integration page and dropped the capability table from its snapshot.

  6. Oct 12, 2026Started

    Wave one sent to 180 accounts. 34 new reviews published so far against a 95 target.

  7. Sep 29, 2026Gain

    The 21-day benchmark is now quoted verbatim by ChatGPT, Gemini and Perplexity.

  8. Sep 16, 2026Started

    Published for verification; waiting on two crawl cycles to confirm citation pickup.

  9. Aug 21, 2026Shipped

    Both listings now carry full capability fields and sync documentation.

  10. Aug 4, 2026Approved

    Elise Kaufman approved r-16 for implementation.

  11. Jun 18, 2026Shipped

    1,300-word reference page replacing the previous marketing page.

  12. May 27, 2026Shipped

    Eleven ERP pages moved from crawl depth 4 to depth 2.

  13. May 12, 2026Detected

    Nine of eleven ERP pages had no internal links from product pages.

  14. Apr 9, 2026Shipped

    GPTBot, OAI-SearchBot, PerplexityBot and ClaudeBot allowed. Crawl hits went 0 → 1,840/week.

  15. Apr 4, 2026Detected

    Blanket disallow from the 2025 scraping incident was still live.

  16. Apr 2, 2026Crawl
    Tracking started

    Baseline: visibility 31, mention rate 17%, citation rate 8%, share of voice 10.6%.