Missing information
No trust or security page despite holding SOC 2 Type II
SOC 2 Type II, SSO and data-residency details appear only in the sales deck and in third-party review text. The site has no security, compliance or trust page.
CriticalIn progressMedium effortDetected Oct 28, 2026
Implementation status
Move this issue through the workflow as work progresses.
- ✓Pending
- ✓Needs approval
- 3In progressCurrent state
- 4Verification required
- 5Completed
Why it matters for AI answers
On the compliance prompt, Perplexity says our certifications are 'referenced in third-party reviews but not on its own site' — the engine wants to confirm it and cannot. Nexora Pay's security portal takes the citation instead.
Suggested solution
What to change, specifically
Publish a trust page listing certifications with attestation dates, subprocessors, encryption posture and a report-request path. Mark it up with Organization schema.
Planned as
Build a trust page documenting SOC 2 Type II and data handling — modelled at +7 visibility points, owned by Tom Brennan.
Prompts this issue holds back
3,150 monthly searches affected
- Is AP automation software SOC 2 compliant and how is payment data protected?1,450 monthly searches · usually won by Nexora Pay
- What should finance leaders look for in an invoice-to-pay platform?1,700 monthly searches · usually won by Nexora Pay
Issue detail
- Issue id
- a-02
- Category
- Missing information
- Severity
- Critical
- Affected page
- /security (does not exist)
- Pages affected
- 1
- Effort
- Medium effort
- Detected
- Oct 28, 2026